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Golden Paws
Module 0 – Lyon Roofing 101
Instructor
Ayinde Lloyd
Reviews
Course Overview
Course Content
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Module 0 - Lyon Roofing 101
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Lesson 1: General Information
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Lesson 1: Associated Companies
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Lesson 2: Workplace Etiquette
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Lesson 2: Points of Emphasis
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Lesson 2: Supplementary Cases
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Lesson 3: Customer Service
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Lesson 3: S.E.R.V.I.C.E.
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Lesson 3: 7 Cs of Customer Service
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Lesson 3: 7 Cs Cont.d
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Lesson 3: Customer Interactions
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Lesson 3: Customer Communication
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Lesson 3: Positive Phone Interactions
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Lesson 3: 5Ws & 1H
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Lesson 3: Customer Complaints
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Lesson 4: Tools for Success
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Lesson 4: KSA
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Lesson 4: Construction Terminology
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Summary & Salutation
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